Book a Coffee Machine Repair Melbourne
Need your coffee machine repaired in Melbourne? You can book online or by calling 1300 529 505. Domestic machines are dropped off at our Caulfield South workshop, while commercial machines are repaired on site. Either way, you get a transparent quote before work starts, genuine parts and a warranty.
Call to book: 1300 529 505
Three Ways to Book a Coffee Machine Repair in Melbourne
Booking a coffee machine repair at Panica Coffee is straightforward, because you can call, complete the form on this page or email. We then confirm every booking within one business day, with an expected assessment date and a turnaround estimate specific to your machine brand and fault.
Workshop address: Rear 1/331 North Road, Caulfield South VIC 3162. Enter via the laneway off Bambra Road, behind the Mattress and Pillow Science shop. We are open Mon to Fri 9am to 4pm and Sat 10am to 1pm, but please call ahead on 1300 529 505 before dropping off your machine. Get directions on Google Maps.
What to Bring to Your Coffee Machine Repair Drop-Off
The Machine
Bring your coffee machine. If it has an integrated grinder, however, leave the bean hopper empty so we can access all components safely at the bench.
Power Cord
Always bring the original power cord, because bench assessment and load testing need the machine powered by its own cable to assess electrical performance accurately.
Water Tank
Bring the water tank too, since we need it to run the machine through a full brewing cycle during assessment and again after the repair.
Drip Tray
Include the drip tray and grate as well. During bench assessment and load testing, the machine needs its full tray assembly to handle water discharge correctly.
Milk System Components
If your machine has an integrated milk system, also bring the milk carafe, frother, steam wand attachment or milk circuit parts, because milk system faults can only be assessed accurately with every component present.
Description of the Fault
Describe what the machine is doing, which error codes appear, when the fault started and whether it is intermittent or constant. This saves assessment time and therefore helps us produce an accurate quote faster.
How to Book a Commercial Coffee Machine Repair in Melbourne
Super-automatic commercial machines from Franke, Saeco, Dr. Coffee, Necta and Kalerm are repaired on site at your Melbourne premises, so there is nothing to drop off. When you book, please have these details ready, because they let us send the right technician with the right parts.
Machine Brand and Model
Tell us the brand and model, for example a Franke A600 or a Saeco Phedra. That way the technician arrives with parts that suit your machine.
Error Codes or Symptoms
Photograph any error codes on the screen, then describe what the machine does. Clear symptoms therefore shorten diagnosis time on site.
Site Access and Trading Hours
Let us know your address, parking and the quietest time of day. We can then schedule the visit around your trading hours.
Rental or Service Agreement
If the machine is on a Panica Coffee rental plan, say so when you book, because on-site repairs are already covered in your weekly rate.
Frequently Asked Questions About Booking a Coffee Machine Repair
You can book in three ways. First, call 1300 529 505 during business hours, Mon to Fri 9am to 4pm and Sat 10am to 1pm. Alternatively, complete the online form on this page, or email info@panica.com.au with your machine brand, model and fault description. We then confirm your booking and estimated turnaround within one business day.
Domestic and prosumer machine repairs work on a drop-off basis at our Caulfield South workshop, Rear 1/331 North Road, so we do not offer collection for domestic machines. Commercial machines, however, are repaired on site, because our technicians attend your Melbourne premises directly. For urgent commercial faults, see our emergency repairs page.
Yes, always. After the bench assessment, the fault is diagnosed and we call you with a transparent, itemised quote covering parts and labour. No work starts until you approve it, so the quoted amount is the final amount you pay, with no additions at collection.
Bring the machine, the power cord, the drip tray and grate, the water tank, the bean hopper if your machine has one, and any milk system components such as the frother, carafe or steam wand attachment. Having every component also lets us carry out a complete bench assessment and a full load test after the repair. You do not need to bring coffee beans, though.
For non-urgent drop-off repairs, we typically accept machines without an advance booking during business hours. Still, calling ahead on 1300 529 505 ensures the right technician for your brand is available. For scheduled commercial machine servicing, however, we recommend booking 1 to 2 weeks in advance to secure your preferred time slot.
Both options are available. You can book online using the enquiry form below by providing your machine brand, model, fault description and contact details. Alternatively, call 1300 529 505 during business hours for an immediate booking. For urgent commercial faults that need a same day response, calling directly is always the fastest option. For all repair and servicing information, also see our main repairs page.
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Book Your Coffee Machine Repair Online
Once you send the form, a Panica Coffee technician will then respond within one business day with a quote and booking confirmation.
Mon to Fri 9am to 4pm | Sat 10am to 1pm