These are the questions Panica Coffee is asked most often by Melbourne workplaces looking at a commercial coffee machine: what it costs, what size they need, who cleans it, whether it needs plumbing and what happens when it breaks. The short answers are below, with links to the detail where a question deserves more than a paragraph. If yours is not here, call 1300 529 505 and ask.
What does an office coffee machine cost?
Rental starts from $35 per week ex GST, and the figure depends on the machine rather than on a package name. A unit built for 150 staff costs more than one for a team of 15, which is why an honest quote follows your actual volume.
Buying is a capital purchase with servicing arranged separately. Our guide to lease, buy and rent over three years compares the two properly.
What size machine does our office need?
Size against your busiest twenty minutes, not your headcount. Forty coffees spread across a morning is easy. Forty in the twenty minutes after a meeting is a different machine.
Our packages by team size show typical setups from 10 to 150 people.
Does it need plumbing?
Not necessarily. Many commercial superautomatic machines run tank fed on a power point alone. Plumbing becomes worthwhile once refilling the tank turns into a daily chore, or the machine serves a self service or client facing area. Our guide to office coffee machine plumbing explains the decision.
Who cleans it?
Your team does a short daily routine: milk container, grounds drawer, drip tray, plus the rinse cycles the machine prompts for. It takes about two minutes and is set out in our daily cleaning guide.
Descaling, brew group servicing and anything requiring the machine to be opened is ours under a rental.
Still working out what you need? Panica Coffee can recommend a setup based on your staff numbers, your peak and your bench space, rather than selling you the biggest machine available.
What happens if it breaks down?
You call us and we attend. Servicing sits inside the rental arrangement rather than beside it, so a fault does not arrive as a separate quote and a separate wait. What that covers is in what is included in an office coffee machine service plan.
Can you supply the beans as well?
Yes. Beans, cleaning products and water filters can be delivered on a schedule matched to your real usage. To work out quantities, see how much coffee an office needs per month.
Does it make oat milk drinks?
With a refrigerated milk system and barista edition oat milk, yes, and properly. Standard supermarket oat milk separates in a heated milk system. Our oat milk guide covers what works and what blocks the line.
Do we need someone trained to use it?
No. A commercial superautomatic coffee machine grinds the beans, brews the coffee and textures the milk at one button press, so anyone can make the same drink without training. That is the reason most workplaces choose the category.
Which brands do you supply?
Franke, Dr Coffee and Saeco. The list is deliberately short so parts and technical knowledge sit in house. Our brand comparison explains which suits what.
Need Advice From Panica Coffee?
Tell Panica Coffee how many people you serve, where the machine will sit and what your team drinks. We will answer the questions that apply to your site and recommend a setup. Call 1300 529 505 or send the form below.
Still Have a Question?
If your question is not answered above, call Panica Coffee on 1300 529 505. We have serviced commercial coffee equipment across Melbourne since 2017 and will give you a straight answer.