Panica Coffee

Grimac Espresso Machine Repairs

Grimac is an Italian maker of solidly built espresso machines, including the Zola and Gia, and a few of them work every day in Melbourne cafés and offices. Panica repairs Grimac machines at your premises: we rebuild tired groups, descale boilers, sort out steam wands and restore lost pressure.

  • On-site service: your Grimac is diagnosed and repaired at your business, not carted off to a workshop.
  • Clear terms: the cost is quoted before we start, only genuine parts are used, and a warranty covers the result.
  • Response time: 4–24 hours for addresses within 30 km of Caulfield South, 24–48 hours for the rest.

Repair or buy new? Grimac machines are robust, so leaks from worn seals, a scaled boiler or a weak steam wand are good value to fix. Buying again is the smarter choice when the boiler itself is corroded, wiring has been damaged by water, or parts for an older model can no longer be found. For that situation, browse the new machines we sell.

Read more about Grimac repairs

Grimac in brief

Grimac machines come from Italy and are valued for their sturdy frames and steady steam. We see the Zola and Gia most often, along with various commercial versions in small and medium cafés. Because they are straightforward machines, a methodical check of the pump, boiler, group and steam circuit usually reveals the fault quickly.

What goes wrong, and why

Leaks at the group or underneath

Rubber seals age with heat and daily use. Once a group gasket hardens, water escapes around the handle; a perished internal seal shows up as a puddle beneath the machine. Fresh gaskets and a new shower screen usually fix the group, and internal seals are replaced where needed.

Scale in the boiler

Even with a filter, mineral deposits slowly coat the element and narrow the pipes. You may notice slower heating, poorer flow or a temperature that will not settle. A full descale and flush of the water system clears it.

Pressure that drops or swings

Uneven brew pressure produces weak, sour or bitter shots. A worn pump, a blocked jet or an adjustment that has drifted are the common reasons, and each is tested in turn.

A steam wand that has lost its strength

Dried milk in the tip, a leaking steam valve or low boiler pressure can all leave a Grimac wand struggling. We clean, reseal and adjust until it textures milk properly again.

Electrical faults

If the machine trips power or will not switch on, we carry out electrical safety checks and repair the wiring or controls as required.

The repair visit, step by step

  • You call 1300 529 505 or book online, and we confirm within one business day.
  • A technician arrives within the response window for your area and runs the machine.
  • You receive a quote and decide whether to go ahead.
  • Genuine parts are fitted, ordered in first if they are not on hand.
  • The machine is calibrated, test shots are pulled, and the repair is warranted.

Care that suits a Grimac

Backflush the group at the end of each day, purge the wand before and after steaming, and change the water filter when it is due. Listen to the pump as well: a new rattle or a longer wait for pressure is worth mentioning before it becomes a breakdown.

Grimac questions

Are parts available for older Grimac models?

Often, yes. We source genuine parts for the model and let you know in the quote if something is hard to get.

Can you help if I do not know the exact model?

A photo of the machine and its data plate is usually enough for us to identify it.

If your Grimac needs work, book a repair or call 1300 529 505.

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