Coffee Machine Service or Repairs

Panica has repaired coffee machines in Melbourne since 2017, from home espresso machines on a kitchen bench to bean-to-cup units running all day in offices. This page explains how repairs work with us, and the brand pages listed below go into the faults and models specific to each make.

Two ways to repair: home machines come to our Caulfield South workshop; office and commercial machines are fixed on site.
On every job: a quote before any work, genuine parts fitted, and a warranty on what we repair.
On-site response: 4–24 hours within 30 km of Caulfield South and 24–48 hours further out.

Repairs by brand: Franke · Necta · Dr. Coffee · Astoria · Jura · Gaggia · Rancilio · ECM · Izzo · Profitec · VBM · Grimac · San Marino · Wega · Breville · DeLonghi · Expobar · La Marzocco · Rocket · Sanremo

Repair or buy new? Pumps, seals, heating elements, descaling and grinder work are usually worth repairing on almost any brand. When a machine is old, needs several major parts at once or no longer suits how you use it, a replacement often makes more sense: browse our coffee machine range, or for a workplace, rent an office coffee machine from $35 per week + GST with servicing included (terms and conditions apply).

Book a coffee machine repair See new coffee machines or call 1300 529 505

Machines and brands we repair

Our technicians work on manual espresso machines, super-automatic bean-to-cup machines and commercial espresso machines. That includes Breville models such as the Barista Express, Oracle and Dual Boiler, Gaggia, Dr Coffee, Franke from the A300 to the A1000, Expobar, Rocket, Isomac, Astoria, Bezzera, Elektra, La Pavoni and Wega, along with many others. Each brand has its own page further down, with the faults we see on that make.

Work we carry out

Descaling and a full internal clean
Pump rebuilds and replacement
Boiler and heating element repairs
New group head gaskets and seals
Steam wand and milk frother servicing
Electrical faults and solenoid valves
Shot volume programming and software updates on automatic machines

How the repair process works

Home machines

Call ahead, then drop the machine at Rear 1/331 North Road, Caulfield South, through the laneway off Bambra Road. Bring the power cord, water tank, drip tray and any milk parts, and empty the bean hopper. Most repairs take 3 to 5 days. The workshop door is open 9 am to 4 pm Monday to Friday, plus Saturday mornings 10 am to 1 pm.

Office and commercial machines

A technician comes to your premises, so the machine does not have to be moved. We aim to arrive within 4–24 hours inside 30 km of Caulfield South, and within 24–48 hours for sites further away.

Every booking

Bookings are confirmed within one business day. We diagnose the fault, give you a quote and only start when you agree. Parts are genuine and ordered in when a model needs something we do not have on hand, and each repair carries a warranty.

Servicing so repairs happen less often

Most breakdowns we see begin with scale, worn seals or a machine that has not been cleaned for months. Regular descaling, daily rinsing of milk parts and a periodic service catch these early. For workplaces, an office rental puts servicing into the weekly cost, from $35 per week + GST, terms and conditions apply.

Common questions

My brand is not on the list. Can you still help?

Very likely. Call us with the make and model and we will tell you whether genuine parts can be sourced.

What should I write when I book?

Give us the brand, the model name from the badge or base plate, and what the machine is doing: a warning on the screen, a leak, a noise or no power. A photo of the error helps the technician bring the right tools and saves a second trip.